What do I do if my domain name is in REDEMPTION/PENDING DELETE and my Domain...
Please use the form below to submit an email to the Tucows/OpenSRS Compliance Department if you have already attempted to obtain your domain in REDEMPTION or “PENDING DELETE” through your Domain...
View ArticleWhat if I cannot contact my Domain Provider?
If you have exhausted all attempts to contact your current Domain Provider regarding the renewal or the user name/password of your domain name, you can transfer your domain to a new Domain Provider....
View ArticleWhat if I’m not listed as the Owner of my domain?
If you dispute that the current listed owner (as verified by a WHOIS lookup is not the appropriate owner of the domain name, please review the ICANN UDRP process to dispute this. We will honour...
View ArticleWhat can I do about a stolen/transferred domain?
All domain transfers must be approved by the Administrative Contact email address of the domain and many domains also require the Authorization Code to be entered at approval. Please contact the...
View ArticleWhat can I do about Invalid WHOIS information?
If the WHOIS contact information of a domain to be invalid, please contact InterNIC. InterNIC is part of ICANN, who develops the regulations that govern the domain name system on the Internet.
View ArticleHow can I reach your Compliance Department?
Please use the form below to submit an email to the Tucows/OpenSRS Compliance Department. The Tucows Compliance department’s mandate is to ensure that Tucows and its Provider network, remain compliant...
View ArticleWhat can I do about SPAM or “phishing” from a Tucows/OpenSRS registered domain?
Tucows has no control over this domain. We are not the legal owners of the domain, we are just the wholesale Registrar that the domain was purchased through using one of our Providers. The domain is...
View ArticleI am unable to contact my Domain Name Provider
Please use the form below to submit an email to the Tucows/OpenSRS Compliance Department if your Domain Provider has not been able to assist. The Tucows Compliance department’s mandate is to ensure...
View ArticleWhere do I send correspondence for a formal dispute? (UDRP or court papers)
Please send any UDRP documents or court papers about disputes to disputes@opensrs.net.
View ArticleRegistrant Rights and Responsibilities
The Internet Corporation for Assigned Names and Numbers (ICANN) has created a document outlining the relationship between ICANN and a domain Registrar, as well as the rights and responsibilities that...
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